Science-Technology and Management 2011 Issue 2 Study on service quality improvement in commercial banks based on fuzzy QFD

Study on service quality improvement in commercial banks based on fuzzy QFD
WANG Bing-jie;HUANG Hou-qing;XU Sheng-nan

..............page:120-123

xin xi dong tai

..............page:8,31,107,127

Analysis of KPI for application in college instructor\'s performance management
HAN Feng;WU Lei-ming

..............page:131-134

Analysis and optimization for the financial ecological environment of Heilongjiang province
WANG Ying;XIU Guo-yi;GUO Lei

..............page:55-59

View on significance of standardization act on China pharmaceutical equipment industry development
SUN Huai-yuan;LIAO Yue-hua;YANG Li-ying

..............page:78-81

Discussion on the value chain of purchasing management under the guidance of EVA
XIE Chao-qiang;L(U) Wen-yuan

..............page:112-115

Research of engineering project management based on the priority of progress
CHEN Xu-jie

..............page:116-119

Assessment based on different learning schemes of BP neural network of listed company\'s credit risk
HAN Yan-yan;WANG Bo

..............page:104-107

Research on the customer segmentation and relationship trategy based on customer relationship value
MA Zhi-qiang;WANG Long-zhou;ZHU Yong-yue

..............page:124-127

Application of modern audit rirsk model in china and suggestions about relevant policy
LI Hai-long;SONG Li-ping

..............page:86-89

Concessionaire selection of Guangxi Laibin B power plant in BOT projects
WANG Wei;DAI Da-shuang;WANG Dong-bo

..............page:96-99

Empirical analysis on Chinese communications equipment manufacturing industry based on entropy weight evaluation model
LIU Xiao-hui;YE Hong-yu

..............page:4-8

Study on evaluation and improvement on auto industry with Delphi, AHP & DEA
ZHANG Jie

..............page:21-24

Empirical study on barriers to implementing green government procurement
ZHU Qing-hua;TIAN Feng-quan

..............page:25-31

The influence factors of values and lifestyle on mobile phone purchasing behavior of consumers
XU Xiang-ling;REN Li-cheng;XU Guang-dong

..............page:90-95

Short-term prediction of electricity demand of Jiangsu province
ZHANG Hua-long;CHEN Yan;LU Zheng-nan

..............page:9-11

Review of virtual teams communication in perspective of interaction
TAN Xiao-yan;LI Li

..............page:36-39

How lifestyle and demographics affect consumers: an empirical study on social network sites
ZHOU Jing;LI Ji

..............page:72-77

Research on coordination between social security level and economical development of Chongqing
YU Xiao-qing;LI Zi;JIANG Dao-kui

..............page:12-15

Construction of innovation system in automotive industry in China
XIU Guo-yi;LIU Qian

..............page:16-20

ERP software customization and re-development discussion
WEI Ling;WANG Xiao-li;CHEN Lei;CUI Hai-tao

..............page:51-54

Research on the construction of application studies in financial crisis warning system based on lanced scorecard in reasoning CBR
SUN Wei;YE Ru-yi

..............page:32-35

Development of supply chain management from the perspective of market
YAN Zhang-hua;TENG Chun-xian

..............page:1-3

Grey hierarchy evaluation of investment risk in high-tech enterprises
WANG Yu-dong;GUO Jing

..............page:100-103

Research on optimization of vehicle routing problem of Regional E-retailer
SHI Guo-hong;ZHANG Qing-wen;XU Sen

..............page:82-85

Studies on the incentive mechanism of TMT tacit knowledge sharing behavior: analysis based on multi-task principal-agent model
YU Lin;ZHAO Shi-jun;LI Zhen

..............page:44-47

Study on the factors affecting customer online payment system
ZHANG Guo-zheng;ZHANG Fang-fang

..............page:60-62

Study of "non-administration" in the Universities of China
L(U) Jing

..............page:128-130

Study of enterprise innovation resistance and countermeasures in cycle economy
DONG Shao-zeng;WANG Xiao-ling;CHEN Chun-ming

..............page:108-111

Contemporary value of Rutherford\'s thoughts on scientific experiments
LI Bing-chang;XIA Dai-yun;HE Mi-zhang

..............page:63-67

Application of DEA method in the tertiary industry eficiency
ZANG Yun-hua

..............page:68-71

Cigarette smoke component analysis for the taste characteristics by using UVE-SPA
ZHONG Ru-peng;WANG Yu-xi;XU Fu-yuan;XIAO Zuo-bing

..............page:40-43

Factors affecting farmers\' fertilizer application by empirical study with data from Jianghan plain in Hubei province
LIU Yu

..............page:48-50