Shanghai Managent Science 2004 Issue 4 Customer Satisfaction Index and Its Practice in China

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Shanghai Managent Science
1005-9679
2004 Issue 4

Customer Satisfaction Index and Its Practice in China
zhou jun ; tian peng

..............page:62-64

Effect of Culture to Management Practice
chen fu tian

..............page:59-61

The Manager's Trade-Off Between Carrying Out the Commitment and Equity in a Piece Rate Game:a New Explanation of Unpopularity of a Piece rate System
chen shou ming

..............page:56-58

On the Preferences of Institutional Investors for Stock Characteristics
yang de qun ; yang chao jun

..............page:12-14

The Analysis of the Optimization Problem of Bank's Daily Stock Fund
zhou jin

..............page:10-11

Model of Money Demand in China's Transitional Period:1978-2000
ji zhi ying ; wang bin

..............page:7-9

Establishing the Customer-Oriented Enterprise Quality Concept
you jian xin ; chen bao sheng

..............page:4-6

Managing the Brand of China Business Sohools
wang fang hua

..............page:1-1

A Research on the Analysis of Public Administration Risk
you jian xin ; tan xuan

..............page:54-55

Strategic Thinking Construction and its Application Based on Complexity Science Perspective
chen long tan ; wang yi min

..............page:51-53

Study on the Problems of Routing in Logistics
xu li qun

..............page:49-50

Theories on Competitive Advantages of Focus Companies in Supply Chain
wang qin

..............page:47-48

"Sandwich" Supply Contract Model
ren jian biao ; dong xiao tao

..............page:44-46

Internet-based Finance Marketing
zhang zuo ; peng juan

..............page:41-43

The Development of ERP System of Enterprise Based on The Environment of EC
wang ming yan ; wang yu ming

..............page:38-40

The Thoughts and Models of Methods Amendments for Evaluating China's E-government
chen quan quan ; zhou chao min

..............page:35-37

Construction of E-Government Evaluation System
liu jing yan ; wang zuo chen

..............page:33-34

Research on the Multi-integrated Channel Model of Liquid Milk in China
chen jie ; bao hui jin ; chen yue

..............page:30-32

Make Customer Be the Creator of Customer Value
ye zhi gui

..............page:28-29

Marketing of Tourist Product in the Age of Experience Economy
qian hui min

..............page:26-27

Brand Extension and Barrier to Entry:the Case of Chinese Daily Chemical Articles Industry
yu hai yan ; dai yong

..............page:24-25

An Analysis On Midterm Strategic Behavior
gan chun zuo ; yao zuo lin

..............page:21-23

The Effects of State-owned Shares Transfer in China
fei yi wen ; cai ming chao ; gu meng di

..............page:18-20

Policy Structure of Chinese Securities Regulation Under Merit Regulation and Procedural Regulation
xiang shao ming ; wang fang hua

..............page:15-17