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Studies on Posts
1007-5399
2009 Issue 3
Application of Service Quality Management Theory to Postal Enterprises
Wu Junjing;Su Yabing
..............page:17-19
Reasons and Solutions for Customer Churn of Postal Savings
Yang Zhiping
..............page:20-22
Media PR Crisis Management for Postal Enterprises
Wang Danyi
..............page:30-31
Containerized Transportation of EMS
Chen Lan;Zheng Jianhua
..............page:27-29
Petty Credit Default Managing System Construction by Postal Savings Bank
Yuan Minchuan;Shang Tingting
..............page:23-24
On Vocational Skill Certification System of China Post Online University
Zhang Meili;Liu Guiqing
..............page:40-42
On Course Development Based on Key Vocational Elements
Zhang Hongfen;Du Chongdong
..............page:43-44
Application of "4+3" Mode to Postal Training
Yang Jining
..............page:45-46